Managed IT Services for Small and Medium Businesses
Stop reacting to IT problems and start preventing them. 24/7 remote support, proactive monitoring, and Microsoft 365 management — from $39 per user per month.
⚡ Response under 15 minutes · 🌍 Serving US & Europe · 100+ satisfied clients
1. 24/7 remote helpdesk
Your team gets expert IT support any time they need it — password resets, software issues, connectivity problems, account access. All resolved fast with a typical response time under 15 minutes, from anywhere in the world.
- Remote troubleshooting and problem resolution
- User support and guided assistance
- 24 hours a day, 7 days a week, 365 days a year
2. Device health monitoring
We continuously monitor the health, performance, and security status of every device in your business. Issues are flagged and addressed before they cause downtime — not after your team starts noticing slowdowns.
- Real-time device performance and status monitoring
- Proactive alerting before problems escalate
- Hardware and software inventory tracking
3. Patch and update management
Outdated software is one of the leading causes of security breaches. We handle all OS and application updates across your environment — scheduled, tested, and deployed without disrupting your workday.
- Operating system and application updates
- Scheduled deployment outside business hours
- Patch compliance reporting
4. Microsoft 365 management
Full administration of your Microsoft 365 environment — user accounts, licences, Exchange email, Teams, SharePoint, and OneDrive — managed by a specialist who works with these tools every day.
- User account creation, offboarding, and licence management
- Exchange, Teams, SharePoint, and OneDrive administration
- MFA and security policy configuration and enforcement
5. Security and MFA policies
Multi-factor authentication, password policies, conditional access, and endpoint protection — configured and enforced across your organisation to significantly reduce the risk of account compromise and data breaches.
- Multi-factor authentication deployment
- Conditional access and password policies
- Antivirus and endpoint protection (Bitdefender)
6. Monthly health reports
Every month you receive a clear report on the state of your IT environment — what was resolved, what was patched, and what we recommend for the period ahead. Clear visibility with no technical jargon.
- Summary of support tickets and resolutions
- Patch and update compliance status
- Security posture and recommendations
Simple, transparent pricing
No hidden fees. No long-term lock-in. Scale as your business grows.
Bronze
Best for small teams and startups
- ✔ Remote IT support
- ✔ Device health monitoring
- ✔ Patch management
- ✔ Antivirus protection
Silver
Best for growing businesses
- ✔ Everything in Bronze
- ✔ Microsoft 365 management
- ✔ MFA & security policies
- ✔ Monthly health reports
Gold
Best for security-focused organisations
- ✔ Everything in Silver
- ✔ Advanced cybersecurity
- ✔ Intune device control
- ✔ Dedicated IT advisor
What clients say
"Andrew always does a great job for any request I have had him help with. VERY knowledgeable and professional — an asset for any organization."
Todd — IT Industry, USA
"He was very attentive, quickly grasped the situation, and systematically worked through all issues. All matters solved to full satisfaction — and beyond."
Svein — Marine Industry, Norway
"The reaction time was always very fast. His explanations were very good and understandable. The collaboration was extremely pleasant."
Dirk — Automotive Industry, Germany
Frequently asked questions
How much does managed IT support cost for a small business?
Plans start from $39 per user per month. Use the pricing calculator to estimate your exact monthly cost based on your team size and chosen tier.
What is the difference between managed IT and break-fix support?
Break-fix means you pay when something breaks. Managed IT means we monitor and maintain your systems 24/7 for a predictable monthly fee — preventing problems before they affect your business.
Do you support businesses outside the United States?
Yes. Andi-Tech is a fully remote provider with clients across the US, UK, Germany, Norway, Belgium, Canada, Australia, and more. All support is delivered remotely with no geographic limitations.
Is there a minimum contract length?
We believe in earning your business every month. Contact us to discuss flexible arrangements that suit your situation — no pressure, no lock-in.
Ready to stop firefighting IT problems?
Get a free 30-minute IT consultation. We will assess your environment, identify gaps, and recommend the right level of support — no obligation.
Book a free consultation View pricing